Services for international students can be accessed using our virtual tools.
VIRTUAL OFFICE HOURS
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Team members are available Monday to Friday, during virtual office hours, to assist with general inquiries and scheduling advising appointments through our LiveChat tool. Simply click on the “Chat Now” button on the bottom right of your browser, during scheduled virtual office hours, to interact with one of our team members. Please check below for scheduled virtual office hours:
(All times in PST)
Monday - Friday: 9:00am-12:00pm // 2:00pm-5:00pm
You may also leave a message for us by clicking the “Leave a Message” button on the bottom right of your browser, and someone will follow-up with your inquiry.
All other questions may be emailed to the office at iscreception@sdsu.edu.
Spring 2021 Reporting Module
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All new and continuining students must complete the Spring 2021 Reporting Module. Upon completion of the module, you will receive a certificate of completion. If you experience any issues, please email Bianca Chau at bchau2@sdsu.edu.
VIRTUAL “WALK-IN” ADVISING HOURS
Virtual “Walk-In” Advising Hours are hosted weekly on Wednesdays, from 1:30pm – 3:30pm (PST). When you join virtual “Walk-In” hours, you are placed in a ZOOM virtual waiting room. Advising is handled first-come, first-served. Advisors will evaluate your questions and if more time is needed, will refer you to our appointment scheduling system. The session will be locked 10 minutes prior to the end of the posted hours. Please review the International Student Calendar on the right of the webpage to view which advisors are scheduled. You can access the ZOOM session link from the calendar.
On occasion, focused group or topic “walk-in” sessions will be hosted. These will also be listed on the calendar of events. Check back and review the calendar description when these sessions are posted.
DOCUMENT REQUESTS
Requests for Letters, I-20’s, and DS-2019 documents can be submitted using our online request forms, or by e-mail with PDF. All documents are sent to students via e-mail, using certified e-signatures, approved for use by the Student Exchange Visitor Program (SEVP).
Please review our Forms for International Students for instructions to complete your form and submit your request. New online forms are developed and added regularly.
APPOINTMENT SCHEDULING

Log-on during scheduled virtual office hours to schedule an appointment with one of our team members. You may also leave a message for us by clicking the “Leave a Message” button on the bottom right of your browser, and someone will follow-up with your request. Upon review, you will be sent a personalized link for you to choose from available appointment times using our online scheduling system. Appointments must be made at least 1-day in advance.
OPT VIRTUAL WORKSHOPS

OPT Application Workshops are now hosted virtually. Please review the Optional Practical Training (OPT) website for a complete listing of scheduled workshops, information and instructions on how to apply, and how to submit a registration request for the workshop.
TALK IT OUT: Drop-In Consultation
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Feeling stressed? Need help deciding if you want to study in the United States or remotely during your Fall or Spring semesters? Worrying about family or friends? Concerned about your future? Drop-in virtually to talk with a counselor from Counseling & Psychological Services for help in making your decisions and coping with the recent changes to a virtual university and classroom.
Talk It Out is a drop-in service that provides students with easy access to informal and confidential consultation with counselors from Counseling and Psychological Services. Although Talk It Out counselors are professionals, it is not a substitute for therapy and does not constitute mental health treatment. The purpose of Talk It Out is to speak with counselors about your concerns, get help with problem solving, and ask any questions you may have about therapy or C&PS. Talk It Out counselors can also guide you through the process of setting up an appointment at C&PS or discuss potential resources both on and off campus.
Spring 2021 (January 27 - May 5)
Wednesdays: 2:00pm-3:50pm (PST)
Zoom Information: Talk It Out Zoom Link
(To keep our group a safe space for SDSU international students, you will be asked to provide your Red ID. This information is confidential and will not be shared.)
Note: Will not meet on holidays: March 31 (Cesar Chavez Day)
If you have any difficulty logging in Wednesday from 2:00 pm -3:50 pm (PST), please contact Erika Hess at ehess@sdsu.edu.